About Us: CareBuilders at Home (https://www.carebuildersathome.com/essex) has 40 years of experience providing home health aide services, providing quality of life for seniors and individuals in need of assistance. This office serves Essex County, NJ, with a commitment to compassionate, reliable, and professional care.
Job Overview: We are seeking an experienced and highly organized Office Administrator/Operations Director to oversee the daily in-office operations of our home care agency in Roseland, NJ. This role is crucial in ensuring seamless operations, from recruiting and onboarding caregivers to managing scheduling and client inquiries. The ideal candidate is a proactive problem solver with exceptional multitasking abilities, customer service skills, and attention to detail.
Key Responsibilities:
- Oversee all office operations to ensure efficiency and compliance with company policies.
- Manage the recruiting, hiring, and onboarding process for caregivers.
- Develop and maintain caregiver schedules to meet client needs.
- Handle phone inquiries and schedule in-home assessments for potential clients.
- Provide excellent customer service to clients, families, and caregivers.
- Maintain accurate records of caregivers, client interactions, and scheduling.
- Identify opportunities for process improvements to enhance office efficiency.
- Assist with compliance and general administrative tasks.
- As the business grows, recruit and oversee a Staffing Coordinator.
Qualifications:
- Strong organizational and multitasking skills with the ability to prioritize tasks effectively.
- Strong computer literacy and technology skills.
- Excellent communication and customer service skills.
- Problem-solving mindset with adaptability in a fast-paced environment.
- Attention to detail and ability to manage confidential information.
- Prior experience in home care, healthcare, or staffing preferred but not required.
- Proficiency in Microsoft Office.
- Experience with scheduling is a plus.
- Experience recruiting, managing or supervising staff is a plus.
Benefits:
✅Opportunity for professional growth in a rapidly expanding business.
✅Supportive and mission-driven work environment.
✅Paid vacation and sick leave
✅Bonus plan
✅401(k)
*Eligibility requirements must be met to receive benefits.
If you are a motivated and organized professional looking to make a meaningful impact in the home care industry, we would love to hear from you!
Equal Opportunity Employer: CareBuilders at Home is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE
