Home Based

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Job Info

Job Identification 26328
Posting Date 05/08/2025, 09:50 AM
Apply Before 05/16/2025, 03:59 AM
Job Schedule Full time
Locations Home Based
Agency UN Volunteers
Grade NPSA-6
Vacancy Type National Personnel Service Agreement
Practice Area Management
Bureau UNV
Contract Duration 1 Year with Possibility for extension
Education & Work Experience Bachelor's Degree - 3 year(s) experience OR High School certificate- 6 year(s) experience
Required Languages Fluency in English

Job Description

Background

United Nations Volunteers (UNV) contributes to peace and development through volunteerism worldwide. UNV works with partners to integrate qualified, highly motivated and well-supported UN Volunteers into development programming and promote the value and global recognition of volunteerism. UNV is active in around 170 countries every year. With field presences in over 60 countries, UNV is represented worldwide. UNV is administered by the United Nations Development Programme (UNDP).

The External Relations and Communications Section (ERCS) builds and nurtures corporate donor relations, strategically leads the donor resource mobilization platform and conducts coherent communications efforts to highlight the value of volunteerism for peace and development and the contributions of UNV and UN Volunteers. ERCS also leads and manages UNV's corporate strategic partnership relations and alliances with Member States, intergovernmental, non-governmental organizations, financial institutions, civil society, academia, media, and the private sector to promote UNV's mandate and initiatives, raise awareness and stimulate action to advance UNV's global agenda and resource mobilization.

Communications Section focuses on clear and effective messaging to increase the visibility and impact of UNV. It raises awareness on the work of UN Volunteers and of volunteerism and its contribution to development among UNV stakeholders, encourages support of volunteerism for development, including observation of IVD, and produces and promotes materials (social media content, graphics, videos, website, annual report, etc.) to highlight UNV’s work, its contribution to partners’ objectives and support for volunteerism for development.

Duties And Responsibilities

Support development and ongoing maintenance of the corporate website

Participate in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities during the development phase. 
Develop and build new features on website back-end using Drupal and implement front-end for websites using UN-established standards for web development, IT technologies, programming languages and tools.
Support the planning, specification, design, and development of new templates, modules and mini-sites; liaise with internal and external clients/users to define and specify requirements. 
Support the scoping exercise for the website revamp, using innovation, design thinking and prototyping.
Install web application modules developed during the project; monitor website performance using appropriate monitoring tools and produce monitoring reports on the success of the modules delivered through the project.  
Ensure regular maintenance and administration of the corporate website and its technical functionality.
Report issues encountered during development and implementation of the website functionalities and new templates in the UNV tracking system and follow up with service provider.
Ensure quality assurance of editorial content on the website including uploading relevant multi-media assets.

Prepare statistical analysis of web usage and editorial content and compile project-related documentation and analytics

Assist in the preparation of technical and user documentation for website development and modifications, changes to application systems, maintain functional specifications for websites, and assist with training materials and support technical presentations. 
Provide support for new deployments to the website in the project phase, including user acceptance testing, regular reviews with clients/users and developers and training. 
Perform regular statistical analysis of web usage such as Google Analytics/others and the impact of content on volunteer mobilization, along with analytics of performance for all online content for the website.
Compile digital evidence of web content measuring readership and defining audience and prepare granular data monthly.
Maintain a yearly plan for technical requirements and a log of the user journey of the website.

Support editorial content for the web and corporate communications – includes research, writing and maintaining visual asset database

Draft content and messaging for the web including text on thematic areas that promote volunteerism and the Sustainable Development Goals.
Research material on volunteering, UN partners, Member States and civil society organizations and use that consistently to come up with messaging for editorial content.
Upload photographs from the field to the corporate visual database, classifying and tagging them with relevant info for corporate use.
Research web stories on unv.org and upload appropriate visuals from visual asset database with correct captions. 
Organize and compile a collection of visuals for editorial and corporate communications as needed, supporting the management of the visual library.

Perform other duties as assigned. 

Institutional Arrangement

The Website and Editorial Associate will report to Communications Specialist (IPSA10) who will advise on tasks/requests regarding web development, administration and editorial requirements. The Web Associate is member of the Communications Team at HQ, which is part of the External Relations and Communications Section, ERCS, of UNV.

Competencies

Core

Achieve Results

Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively

Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously

Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt With Agility

Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act With Determination

Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage And Partner

Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity And Inclusion

Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Communication

Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience 
Ability to manage communications internally and externally, through media, social media and other appropriate channels

Knowledge Generation

Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need

Customer Satisfaction/Client Management

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs
Provide inputs to the development of customer service strategy
Look for ways to add value beyond clients' immediate requests

Project delivery

Ability to perform administrative and procedural to ensure quality requirements and goals are fulfilled
Ability to plan, organize, and control protocols to achieve quality with deadlines

Writing and Editing

Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience 
Ability to manage communications internally and externally, through media, social media and other appropriate channels

Public relations

Ability to build and maintain an overall positive public image for the organisation, its mandate and its brand, while ensuring that individual campaigns and other communications and advocacy initiatives are supported in reaching the public

Data literacy

Understand the potential as well as the limitations of using data-driven innovation 
Ability to use a mix of data sources (quantitative, qualitative or real-time techniques) to develop understanding, identify patterns to inform decision making or identify opportunities for further exploration

Education

Required Skills and Experience

Secondary education 
Supplementary training in information technology
Training in editing/writing/publishing 
University degree in information technology, computer science, journalism or communications is desirable, but is not a requirement

Experience

Minimum 6 years with secondary education or 3 years with a Bachelor’s degree of relevant experience in web development and online content editing/publishing 
Experience working with content management systems, particularly Drupal 
Experience in drafting, writing and editing in English language

Required Skills And Competencies

Proficiency in Drupal is a must
Experience using Drupal and other publishing software
Experience using Exposure
Strong experience in writing and editing in English

Desired Skills

Knowledge of United Nations Disability Inclusion Strategy and the Convention on the Rights of Persons with Disabilities is an asset
Previous experience working for the UN and in inclusion is an advantage 
Knowledge of photoshop and other Adobe programs is an asset
Experience in the area of web accessibility for persons with disabilities is an asset
Drupal certification is an asset
Experience of writing content around inclusion and brand is an asset

Required Language(s)

Excellent oral and written communication skills in English

Persons with disabilities are strongly encouraged to apply.

Disclaimer

Only short-listed applicants will be contacted.
The successful candidate will hold a UNDP National Personnel Service Agreement contract.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.

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