At Mr. Cooper Group, You Make the Dream Possible.
Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.
We are hiring driven and enthusiastic Sales Professionals with a knack for connecting with people. Launch a rewarding career in mortgage sales at our Farmers Branch, TX location where you’ll gain the tools and knowledge to excel and grow. Do you thrive in a fast-paced environment and love helping others achieve their dreams? Become a Home Advisor and be part of a team that values your hard work and dedication. Hybrid work environment: work 3 days in office and 2 days remote.
Why You’ll Love This Role:
- Make a Difference: Help customers navigate the exciting journey of homeownership and refinancing, turning their dreams into reality.
- Achieve Your Goals: Hit and exceed sales targets while being supported by a dedicated and knowledgeable team.
- Grow with Us: Enjoy endless opportunities for career advancement, professional development, and personalized mentorship.
Essential Functions:
- Customer Interaction: Field and evaluate customer inquiries (typically 8-10 inbound calls per day), compare solutions, and provide recommendations tailored to their needs.
- Build Relationships: Establish rapport by actively listening to understand customers' immediate needs and motivations. Document interactions, capturing both personal and financial insights for future personalized communication.
- Smart Selling: Educate and coach customers on products and services that benefit them, enabling informed decision-making.
- Pipeline Management: Manage a pipeline of potential customers at various stages of the refinancing journey, handling both business development and relationship management.
- Collaboration & Contribution: Share learnings with team members and leaders, contributing to team initiatives. Support your peers through mentorship and feedback.
What You Bring:
- 1+ years of experience in financial services or a sales environment, meeting quotas, metrics, or goals.
- Drive to succeed in a dynamic, target-driven environment.
- Strong interpersonal, written, and oral communication skills.
- Proven ability to take initiative, solve problems, and prioritize tasks in a fast-paced environment.
- Effective sales and closing techniques, with attention to detail and strong organizational skills.
- Proficiency in Microsoft Office and excellent overall computer skills.
- Commitment to obtaining a NMLS License (Company provides paid training time and exam costs).
- High School, GED or Equivalent Experience
Ready to make a real impact and launch your mortgage sales career? Apply now and start your journey with Mr. Cooper!
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