Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
Job Description
We’re looking for a detail-oriented and highly organized Recruitment Coordinator to join our Talent Acquisition team. In this role, you’ll support a seamless and high-quality experience for both candidates and interviewers across our North American hiring efforts. Ideal candidates bring 2–3 years of experience in recruitment coordination, scheduling, and candidate experience support—along with a proactive mindset and strong communication skills.
Key Responsibilities
- Coordinate and schedule a combination of virtual and in-person interviews across multiple time zones, ensuring a smooth and timely process for all stakeholders
- Manage logistics for onsite interviews in San Mateo office, including video conferencing setup, assessment coordination, and interviewer preparation
- Collaborate closely with recruiters, sourcers, and hiring managers to keep hiring timelines on track
- Maintain data accuracy in the Applicant Tracking System (ATS) and our Interview Ticket Management System, and generate reports as needed
- Partner with the TA Ops and People teams on onboarding handoffs and process improvements
- Support employer branding and hiring events (virtual and in-person), as needed
Qualifications
- 2–3 years of recruitment coordination or HR coordination experience, preferably in a fast-paced or high-growth environment
- Strong organizational and time management skills with proven ability to juggle multiple tasks
- Excellent written and verbal communication
- We use Workday and SmartRecruiters, any experience with these would be a plus.
- If someone is looking for their first role in recruitment, we would love to hear from you, full training will be provided in a supportive environment. We only ask you to come with positivity and ambition!
- We will require this person to be in the office 3 days per week (Tue-Thur)
Additional Information
This is a contract role with potential for future conversion to full-time. We are targeting an hourly rate of $25-45/hr.
We will require this person to be in the office 3 days per week (Tue-Thur)
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
