Case Management Assistant

Full-time • Castro Valley, CA, US • 1w ago

We are so glad you are interested in joining Sutter Health!

Organization

EMC - Eden Medical Center

Position Overview

The Case Management Assistant acts independently under the supervision of the nurse Case Manager and/or Social Worker to coordinate and implement the integrated transition plan developed by the Case Manager or Social Worker. The Case Management Assistant uses effective interpersonal skills in managing the complex interactions involved with the position including explanation and coordination of benefits, availability of Sutter and community resources and payment denial notification when indicated. This position manages the complex process of efficiently and effectively coordinating movement through the continuum of care to ensure timely discharge. The Case Management Assistant promotes integration of the physician's transition plan through effective communication between the Care Coordination team, care providers, patients, families and external vendors.

Job Description

EDUCATION

Equivalent experience will be accepted in lieu of the required degree or diploma.
Associate's: is required, or equivalent years of experience, as typically found in two - three years of direct patient care or health education in an inpatient, skilled nursing, home health or related setting

Preferred Experience As Typically Acquired In

Experience in healthcare setting working directly with interdisciplinary team/patients/families in a clinical team setting strongly
Experience coordinating benefits and reviewing alternatives with patients and families.
Hospital experience

Skills And Knowledge

Working knowledge of medical terminology.
Knowledge of alternate levels of care including criteria required for payment and applications processes.
Awareness and adherence of CMS and other regulatory guidelines specific to the discharge process.
Knowledge of patient transportation criteria.
Knowledge of available health care and community resources appropriate for populations served.
Knowledge of individual and family influences of cultural and spiritual values in health care.
Knowledge of data collection techniques.
Excellent oral and written communication skills.
Excellent interpersonal skills and time management skills, ability to work effectively in a fast pace environment with rapidly shifting priorities and competing demands.
Ability to work independently with a minimum of direction.
Ability to exercise discretion and prioritize tasks, seeking input as indicated.
Intermediate PC skills and word processing skills required.

Job Shift

Days

Schedule

Per Diem/Casual

Shift Hours

8

Days Of The Week

Monday - Friday

Weekend Requirements

One Weekend Shift a month

Benefits

No

Unions

Yes

Position Status

Non-Exempt

Weekly Hours

0

Employee Status

Per Diem/Casual

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $34.01 to $43.77 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.