DEPARTMENT: Group Sales & Hospitality
REPORTS TO: Director, Group Tickets & Hospitality
STATUS: Full-Time; Non-Exempt
San Diego Padres Commitment:
The San Diego Padres are committed to creating a diverse and inclusive environment for our employees. We strive to create an environment for everyone by including perspectives from backgrounds that vary by race, ethnicity, religion, gender, age, disability, sexual orientation, veteran status, and national origin.
If you are not sure you’re 100% qualified but are up for the challenge - we want you to apply. We believe skills are transferable and passion for our mission goes a long way.
Your role as a Coordinator, Theme Game & Operations:
You will be primarily responsible for the coordination of the Theme Game program, strategically growing fan segments, leading activations to grow the Padres’ fan base, with the ultimate goal of attracting new fans.This collaborative position will work with various internal departments to develop and execute programs tied to departmental initiatives. This position requires keen communication and collaboration skills while overseeing a variety of processes and projects.
All the responsibilities we will trust you with:
- Exemplifying our Padres Core Values/Mission Statement: Communication and Collaboration, Progress and Innovation, Accountability and Integrity, and Effort and Results, through building meaningful connections with a diverse fan base and serving as impactful leaders in the San Diego community
- Coordinate all aspects of themed promotions from the early brainstorming process through the conclusion of each event
- Work closely with procurement team and third-party vendors to conceptualize, quote, and purchase promotional items while maintaining budget and timely delivery
- In partnership with the Director, develop marketing plans for driving fan segment growth, delivering on ticket sales and revenue goals, creating awareness of themed promotions and special offers, and growing program year over year
- Assist with planning of Theme Game calendar and associated advertising campaigns to drive awareness and ticket sales
- Develop and maintain website content for Theme Games and targeted offers.
- Assist with development of promotional assets for the website, video board, email communications, and flyers to support themed initiatives
- Responsible for managing email correspondence
- Work with Ballpark Operations and third-party vendors on delivery, storage, and inventory of all items
- Work collaboratively with leadership to comprehensively monitor, evaluate, and report on the performance of themed events
- Work with Padres Marketing, Business Strategy & Analytics, Corporate Partnerships, Ticket Operations, Ticket Sales and Service, Community Relations, Ballpark Operations on all relevant initiatives and themed events
- Work closely with Director of Group Tickets & Hospitality to manage annual budget for promotional items, activations, and programs
- Coordinate relationship with Ticket Operations, MLB, and Ticketmaster to troubleshoot and refine redemption process
- Provide training and support for game day staff assisting with activations.
- Handle all questions, requests, and problems related to themed events in an exceptionally courteous, efficient, and timely manner
Your areas of knowledge and expertise that matter most:
- Proficient computer skills including experience with MS Office products such as Word, Excel, Outlook, CRM, etc., and ability to learn and master new software programs
- Possess strong communication skills, both written and verbal, and effectively work well with others in a collaborative, respectful manner
- Exceptional time management and organizational skills with capacity to handle high volumes of detailed work, multi-task and manage projects on strict deadlines
- Maintain professional demeanor with a high degree of discretion, integrity, and accountability
- Maintain consistent, punctual, and have reliable attendance
- Bilingual in English/Spanish is a plus
You will be required to meet the following:
- Must be at least 18 years of age by the start of employment
- Minimum high school diploma or GED equivalent. Some college preferred
- Minimum 1-2 years of experience in relevant fields
- Able to work during Padres home games and other special events as needed, which will include weekends, holidays, and evenings
- Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to lift and transport up to 25 pounds
- As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check
Pay and additional compensation:
Per the California pay transparency law, the base hourly rate for this full-time position is $20.54. Eligible overtime and a discretionary bonus, as applicable. As a candidate for this position, your pay and related elements of compensation will be contingent upon your work experience, education, job-related skills and any other factors the San Diego Padres considers relevant to the hiring decision for this position.
In addition to the base salary, the Padres believe in providing a very competitive and generous compensation and benefits package for its employees. Benefits include, but are not limited to:, Medical, Dental, Vision, 401(k) with employer match + automatic company Safe Harbor contribution, Basic Life Insurance (with option to purchase Supplemental Life Insurance), Pet Insurance, generous paid time off (PTO) and holiday program, paid employee parking, onsite barista service, employer provided game tickets to home games, onsite experiences, ballpark discounts on food and retail, work from home Fridays (during the off-season and when team is on the road), smart casual dress code and so much more! All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended at any given time.
The San Diego Padres are an Equal Opportunity Employer.
