HR Generalist (In-Person Philadelphia)
Department: People
Team: Human Resources
Salary Range: $52,500-$61,500
What Sets Us Apart
At UMortgage, we have a customer-centric, service-based approach. We primarily focus on home purchases, providing an emphasis on consumer education, real estate agent relationships, and a personalized experience for home buyers. Our goal is to empower our team members to provide a best-in-class experience at all times while prioritizing long-lasting relationships.
What We Need
We’re looking for a high-energy, people-loving HR Generalist who is eager to make an impact from day one. This is a unique opportunity to join a dynamic HR team that’s shaping culture and supporting every stage of the team member experience. You’ll be embedded in the action: recruiting, onboarding, maintaining systems, supporting day-to-day needs, and helping us improve every process that touches the team member lifecycle.
What You’ll Do
- Own and Manage Recruiting & Onboarding. Support full-cycle recruiting for various roles, including scheduling, screening, and candidate engagement
- Facilitate new hire onboarding and orientation processes to ensure an outstanding first-day experience
- Own and Manage Team Member Lifecycle Support. Assist in team member changes (promotions, manager updates, department transfers, etc.)
- Support corrective actions and offboardings with professionalism and care HRIS & Data Ownership
- Maintain team member data in the HRIS (including taxes, documents, reports, and structure) Ensure data accuracy, compliance, and reporting for internal reviews and audits
- Own tracking for PTO, 401(k), insurance, and other benefit-related data Benefits Administration Assist team members with insurance, 401(k), and PTO-related questions
- Support open enrollment, eligibility audits, and changes in benefit status Compliance & Process
- Excellence Maintain team member files and ensure compliance with federal, state, and local laws
- Own our internal HR sites, update documentation, and ensure data governance standards are met
- Audit processes and systems for accuracy and report on gaps, inefficiencies, and solutions Policy
- Create, update, and roll out company policies and procedures that align with our values and growth
Who You Are
- A self-starter who’s organized, adaptable, and proactive A people person with natural emotional intelligence and a passion for service
- Coachability is your superpower—you seek feedback and are always looking to improve
- Energized by fast-paced, evolving environments and excited to build processes that scale
- You love details, and nothing slips through the cracks
- Strong communicator with great writing, problem-solving, and interpersonal skills
What You'll Need
- Bachelor's degree in Operations, Management, Business, Psychology, or a related field required
- 1+ years of professional experience in a in an HR, People Ops, or similar role
- Reliable transportation to ourPhiladelphia as this role is Monday–Friday 9-5 EST In-Person
- Experience working with HRIS systems is a plus
- Ability to successfully collaborate with team members of various levels
- Strong work ethic, drive and ability to multitask
- Excellent written and verbal communication skills
- Goal-oriented with excellent time management skills
- Professional demeanor over the phone and in-person
- Must be team-oriented, adaptable, and accountable
- Strong attention to detail and time management skills
- Excellent organizational, multitasking, and follow-up skills
- Strong confidence in identifying issues, providing feedback, and identifying process gaps
- Excellent interpersonal and communication skills
Physical Requirements
The physical requirements described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to stand, sit, and walk for extended periods of time
- Requires close vision, distance vision, peripheral vision,depth perception, and ability to adjust focus
- Must be able to perform activities with repetitive motions
- Must be able to work in an environment with variable noise levels
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