Who is Signpost?

Signpost is a fast-growing SaaS platform that helps home service providers, like plumbers, electricians, and HVAC technicians, manage customer communications more effectively. Our platform enables businesses to instantly respond to inquiries, organize conversations, and improve customer satisfaction. Signpost is looking for a key contributor to help us continue to grow and expand:

Recruiter – Full Cycle

Hybrid Role - Austin, TX Office

Who are we looking for?

We are seeking a driven internal Recruiter to join our team to lead full-cycle recruitment efforts across our organization. This role will focus primarily on recruiting high velocity hiring needs including Call Center Agents, Account Executives, and Customer Success roles as needed.

As our in-house recruitment specialist, you'll own the entire recruiting lifecycle — from sourcing to onboarding — and will play a key role in shaping our growing team. The ideal candidate thrives in a fast-paced environment, has hands-on experience with applicant tracking systems (preferably Greenhouse), and is passionate about delivering a seamless and strategic hiring process.

What's the role about?

Full-Cycle Recruitment:

Role Alignment: Partner with hiring managers to define role requirements and ideal candidate profiles
Sourcing: Proactively source candidates through job boards, social media, referrals, and recruiting platforms
Screening: Conduct initial resume reviews and phone screenings to assess candidate fit
Interview Coordination: Schedule and facilitate interview processes across teams and departments
Candidate Management: Maintain up-to-date candidate records in Greenhouse and ensure timely communication
Candidate Communication: Deliver an exemplary candidate experience from initial outreach through offer and onboarding
Hiring and Onboarding: Coordinate with Hiring Managers, HR and IT for a smooth offer process and transition from offer acceptance to onboarding
Compliance: Ensure employment regulation and company policy compliance

Stakeholder Collaboration:

Work closely with HR, IT, and Hiring Managers to align recruiting strategy with business needs
Provide regular updates on recruiting metrics and pipeline status

Tools & Vendor Management:

Administer and optimize use of our ATS
Manage relationships with sourcing vendors and job boards

What are the qualifications?

3–5 years of recruiting experience, preferably in a high-volume or call center hiring environment
Proven track record in full cycle recruiting across multiple departments
Experience using Greenhouse or similar ATS
Strong organizational skills and attention to detail
Excellent interpersonal and communication skills
Ability to manage multiple roles and deadlines in a fast-paced setting
High degree of professionalism, confidentiality, and accountability
Bachelor's degree or equivalent preferred

Why work for us?

You'll be a foundational team member in a growing company where talent is a top priority. We offer the chance to shape processes and make an immediate impact, as well as:

Full-time compensation range of $64K-$75K annually, depending on experience.
Hybrid role at our Austin office location.
Full computer/laptop provision.
Competitive benefits including Medical, Dental, and Vision insurance.
401(k) retirement plan.
Paid Time Off and Paid Holiday Schedule.

How to apply:

Signpost hopes to hire great people and offer them the opportunity to showcase their abilities. We encourage you to apply for this role if you feel you can be a strong contributor and are looking for a chance to optimize your passion for strategic hiring in a growth environment.

Please submit your resume and application below.

Check us out at www.signpost.com

Signpost

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