You’re smart, you’re dependable, and you want to learn the ins-and-outs of every job you do. You like talking to people, helping them solve their problems. You want a job that lets you go home content that you’ve done your best.

That’s you. Who are we?

HeadlightsDepot is a national leader in e-commerce for headlights. We are a small team, working closely together in a modern, well-lit office with not a cubicle in sight. We have a family lunch every Friday, a gym next door, and a great congenial atmosphere.

Come for the job, stay for the culture.

WHAT YOU’D BE DOING:

Interfacing with Customers and Body Shops to answer product questions & assist with customer ordering.
Analyzing customer questions, troubleshooting, and providing clear answers in an efficient and professional manner.
Developing customer’s trust and loyalty in our brands.
Maintaining customer records and updating account information.
Developing knowledge of Salesforce, our e-commerce platform.
Gaining in-depth knowledge of our full product line to best serve our customers.
NO COLD CALLING.

WHAT YOU GET:

HYBRID work schedule after training (Monday-Wednesday in office, Saturday-Sunday at home)
FREE Aetna PPO Health Insurance
Low cost Dental, Vision, and Life Insurance
Monthly royalty bonus based on company sales
Weekly Family Lunch
91 PTO hours plus holidays and your birthday off!
Weekly Pay Schedule
$500 Monthly Giveaway (Work 40 hours each week)

WHAT YOU NEED:

Fluency in English
A typing rate of AT LEAST 40 words per minute
High School diploma
Basic computer skills
Strong multitasking ability
Previous sales, customer service, or call center experience.
Excellent communication and organizational skills
Efficient problem solving and conflict resolution skills
Ability to work in a high volume, fast-paced environment.
Ability to work independently or with others to manage multiple tasks with minimal supervision.
Knowledge of the automotive industry

COMPENSATION PACKAGE:

$36,462 Base Pay ($17.52/hr)
$1000 Estimated Royalty (+$0.48/hr after full first month)
$37,462 Total Annual Pay ($18/hr)
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$4,800 Health Insurance Contribution
$42,262 Total Estimated Compensation Package

Job Type: Full-time

Pay: $18.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Free Health Insurance
Dental Insurance
Vision Insurance
Hybrid Work Schedule
On-the-job Training
Paid Time Off
Holiday Pay

Shift: 8 hour shift

Experience: Customer Service: At least 1 year (required)

Work Location: In office

Headlights Depot

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